The Group adheres to quality management responsibilities during product development and manufacturing processes. We have established rigorous quality management mechanisms to ensure that all products and services comply with relevant laws and regulations. All Ennostar subsidiaries have implemented the ISO 9001 Quality Management System. Our main subsidiaries EPISTAR and Lextar, and our Chinese factories Epicrystal, Can Yang, and Lextar Electronics have further implemented the IATF 16949 Automotive Quality Management System to incorporate advance quality management concepts into automotive product design and manufacturing. Each year, we review our products using stringent management and review procedures to ensure that they comply with domestic and foreign product health and safety regulations.

√ We incurred no penalties related to violations of health and safety laws relating to our products and services in 2023.

 

Continued improvement is a fundamental value upheld by the Group. Our long-term goal is to establish a quality culture involving all employees to ensure that our products and services can continually improve. We constantly seek out opportunities, identify problems, and seek innovative solutions through continual improvement activities. We believe that everyone is a guardian of quality and therefore encourage all employees to enhance their quality awareness and actively participate in continuous improvement processes.
We review customer complaints through monthly quality meetings, track incorporation of improvement measures, and check whether issues reoccur to ensure the effectiveness of our improvement measures. Additionally, we audit our internal management procedures each year to ensure that our quality management systems are working effectively. We strive to optimize our quality verification processes to strengthen innate product properties and reliability. We have comprehensively optimized test coverage rates and test detection capabilities to curb the production and outflow of defective products, and also strengthened process capabilities to enhance process stability and precision. These efforts aim to ensure that our products and services meet the highest quality standards and continue to meet the needs and expectations of our customers.